Every year, we publish a snapshot of the American economy—especially as it pertains to property management. Which could be construed as a silly thing for a utility management company to do, right? After all, utilities may be the second highest operating expense for most property management businesses (regardless of industry), but it’s still a relatively small part of the overall market. The customers we serve are tangoing with everything from resident retention to zoning laws, to shifting inflation rights, to centralization and AI-assisted marketing, so why bother with the two cents of a property management firm based out of Utah?